Toll Free Number:1-844-832-1777

Local Number: 613-832-1777

Email Address: info@countsmart.ca

Fax Number: 613-834-3777

Disability Tax Credit for Incontinence: Support for Seniors & Adults in Canada

Bladder or bowel incontinence is more than an inconvenience, it can affect your daily routine, independence, and dignity. While most common in seniors, it also affects many adults with chronic illness, injury, or neurological disorders.

At Count Smart, we simplify the Disability Tax Credit (DTC) process for those managing incontinence. If your condition requires constant supervision, hygiene assistance, or medical devices, or daily incontinence supplies we’re here to help you apply and get approved.

We manage the entire process, from assessing your eligibility to gathering documents, submitting forms, and responding to the CRA. Our mission is simple: help you or your loved one receive every dollar you’re entitled to.

Do Bladder or Bowel Disorders Qualify for the Disability Tax Credit?

The CRA recognizes incontinence as a DTC-eligible condition when it results in prolonged and marked restrictions in eliminating waste from the body, even with therapy or aids.

You may qualify if you experience:

  • Daily urinary or fecal incontinence requiring significant care
  • Incontinence caused by Parkinson’s, MS, stroke, or spinal cord injury
  • Dependency on colostomy or urostomy management
  • Frequent accidents needing hygiene assistance or supervision
  • Ongoing catheterization or toileting support due to nerve damage

If these care needs affect you daily , you may be eligible.

Bladder Bowel Inconsistency LP

This field is for validation purposes and should be left unchanged.

Why Seniors with Incontinence Should Apply for the DTC

For seniors, incontinence often brings both emotional and financial strain. Managing supplies, caregiving, and related medical needs can become costly, especially on a fixed income.

The DTC can help by:

  • Reducing your annual tax bill
  • Unlocking retroactive refunds for up to 10 years
  • Allowing unused credits to be generated to a family member

Count Smart ensures your application doesn’t just state a condition, it shows CRA how it affects your daily life.

Adults Living with Incontinence May Also Qualify

Many adults experience incontinence from conditions like cancer treatment, traumatic injury, or neurological decline. If you require regular hygiene support, special garments, medical equipment, or supervision, Count Smart can help determine your eligibility and prepare a compelling claim.

How Count Smart Supports Your DTC Application

We understand that applying for the DTC is sensitive and often overwhelming. That’s why we handle everything with empathy and efficiency:

  • Free eligibility review: We assess whether your condition meets CRA’s functional criteria
  • Medical coordination: We work directly with your doctor, urologist, or specialist to get detailed, CRA-ready documentation
  • Form T2201 submission: We ensure your application reflects the full scope of care needed
  • Full-service CRA support: We monitor your application status, respond to CRA requests, and handle appeals if necessary

Start with a free, no-obligation consultation. We make the process simple, and the results can be life-changing.

What Documentation Is Needed to Apply?

To support your application, you’ll need:

  • Details about the frequency, duration, and supervision required for incontinence management
  • Notes confirming the condition affects you on a daily basis

Our team ensures your medical reports go beyond diagnosis; they explain the daily care required.

What Financial Benefits Can You Expect?

Approved DTC applicants may be eligible for:

  • Up to $1,958 to $, 3169 per year in refunds (depending on your province and tax returns)
  • Retroactive refunds for previous years (up to 10 years)
  • The option to generate a refund to a spouse or family member if you don’t use them in full

These benefits can significantly ease the cost of incontinence care, supplies, and personal support services.

FAQs: Incontinence & the Disability Tax Credit (DTC)

If bladder or bowel control issues require regular assistance or supervision and affect your independence, you may be eligible for a refund. Count Smart can help you confirm and apply.

Common examples include Parkinson’s, multiple sclerosis, spinal injuries, cancer treatment, and age-related decline. Our team reviews your condition to assess DTC potential.

Your physician must have medical records to support your condition. . Count Smart helps ensure its formatted correctly for CRA.

Yes. The use of medical devices often supports eligibility, especially when care is time-intensive or requires supervision. We make sure this is highlighted in your claim.

Absolutely. Many applications are denied due to unclear documentation. We strengthen your case and handle resubmission or appeal, step by step.

Most applications are submitted in within 8 weeks. . We manage timelines and communication, so you don’t have to worry about delays.

Our Reviews

Count Smart place picture
5.0
Based on 31 reviews
Andrew Perks profile picture
Andrew Perks
5 months ago
Tracy was very helpful and helping our family recover the benefits that we deserve for conditions that our daughter had she is also helping me out with the conditions that I have great group of people to work with
Beverly profile picture
Beverly
10 months ago
Hi, I just wanted to share my experience with countsmart with speaking over several times with Tracy. She was absolutely amazing with my husband and ISO helpful.
And did so much to help my husband and I in areas that we would have never been able to maneuver on our own.And turned out to be so beneficial.So tracy and also to your team.Thank you so much.I'm so thankful just by chance.Googling, I found your company and thanks again from randy and I for everything you did for us
Wendy Howdle profile picture
Wendy Howdle
10 months ago
I have had nothing but positive from this agency. I highly recommend them. Tracy was so amazing and she did everything she promised and was able to get my daughter approved without any issues. I am so happy I took a chance on them as they gave nothing but kind, caring, professional and honest work. Tracy kept in touch with me the whole way through and I have nothing but positive to say about her and everyone that works here. Thank you for everything.
Bob Thibault profile picture
Bob Thibault
1 year ago
My experience with these wonderful people is 💯 positive. Tracy Wilson is very dedicated & professional lady. Thanks to their hard work, ability & knowledge I am extremely grateful. The end results is fantastic. I would recommend them to anyone seeking a disability tax credit. Thank you !!!
Nadine Tower profile picture
Nadine Tower
2 years ago
Outstanding customer service! You won't regret aligning yourself with these professionals. Tracy was super friendly, efficient and wonderful to deal with. Barb is a super hero in accounting.
She will work exceptionally hard to make sure you get every dime you deserve!!!!. I can't say thankyou to the team enough!!.
much respect and appreciation!
Nadine
Paloma Kinnear profile picture
Paloma Kinnear
4 years ago
I cannot rave about Count Smart enough. Not only does the team mind my family's personal taxes (Regular and DTC) but also ensures that my business taxes are done beautifully. I am guided every step of the way and am met with patience, kindness and a lot of good laughs. There's no one else like them in the city. They are beyond knowledgeable and professional.
Paloma Kinnear profile picture
Paloma Kinnear
7 years ago
Reliable, honest and caring. Count Smart goes above and beyond to ensure their clients are given the upmost support and care.
Jk Squik profile picture
Jk Squik
7 years ago
Great communication with staff. Prompt and efficient tax services.my file was handled by real pros. Loved the service. Very understanding and empathetic.
What amazing service. From doing Tax Preparation for us and helping my mother with her disability tax credit. Barbara and Paloma thanks a million and I encourage people if you need help in accounting, taxes and DTC, Count Smart Orleans is your way. 👍🏼
Excellent service